Navigating Your First Visit with Family Heating and Air

Welcome to Family Heating & Air! We’re thrilled to assist you with your HVAC needs. Here’s a guide to ensure a smooth and informative first visit:

Before Your Visit

  • Gather any relevant HVAC documentation or manuals you may have.
  • Prepare a list of questions or concerns you’d like to address.
  • Note any specific Heat Pump or Air Conditioner issues you’ve been experiencing.

During Your Visit

  1. Our friendly technicians will greet you and discuss your HVAC needs.
  2. They’ll perform a thorough inspection of your system, including:
    • Air Conditioner Installation or replacement, if necessary
    • Heat Pump Installation or maintenance
    • Ductwork evaluation
    • Thermostat functionality
  3. Our experts will provide you with a detailed explanation of their findings and recommend the best course of action.
  4. Feel free to ask questions and address any concerns you may have.

After Your Visit

  • Our team will provide you with a comprehensive report outlining the work performed or recommended.
  • We’ll discuss any follow-up appointments or maintenance schedules, if required.
  • Don’t hesitate to reach out to us if you have any additional questions or need further assistance.

At Family Heating & Air, we prioritize indoor air quality and customer satisfaction. We look forward to serving you and ensuring your comfort and peace of mind.